![]() When you see this on Windows PC or Mac, it suggests that something serious has happened, and you're no longer able to open the Word file properly! ![]() The full error messages "Microsoft Word has encountered a problem and needs to close" may occur when you open a document in Word 2003/2007/2010/2013/2016. "Microsoft word has encountered a problem and needs to close. Open Windows Explorer > click "Program Files" > "Microsoft office" >"Office".
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